Shipping Policy

Thank you for shopping with Shatrnj! We are dedicated to providing you with an enjoyable shopping experience, and part of that experience includes ensuring that your purchases arrive safely and on time. Therefore, we offer the following shipping policy:

Processing Time:

Orders are typically processed within 1-3 business days. However, during peak times and holidays, processing times may take longer. If there is a delay in processing your order, we will notify you via email.

Shipping Methods:

We’re proud to offer efficient free shipping, with most orders arriving within 1–5 business days. While delivery times can vary depending on your location and the carrier, our fulfillment process is designed to get your order to you quickly and reliably.

Shipping Fees:

We offer free shipping for all.

Incorrect Bank Transfers:

If a customer transfers payment to the wrong bank or bank account and we do not receive the funds, we will not be held responsible for the misdirected payment. It is the customer’s responsibility to ensure that the payment is made to the correct bank and account details provided on our website or official communication channels.

Order Tracking:

Once your order has been shipped, you will receive an email with your tracking information. You can track your package by clicking on the link provided in the email.

International Shipping:

We currently offer shipping to select international countries. Please note that international orders may be subject to customs fees, import taxes, or other charges, which are the responsibility of the customer. We are unable to provide an estimate of these fees, and they may vary depending on the country and the value of the package. Please contact your local customs office for more information.

Thank you for choosing our clothing brand. We value your business and strive to provide you with exceptional service.